Privacy Policy

Last updated: 10/2/2026

1. Introduction

FundiWako ("we", "us", "our") operates the FundiWako platform. This page informs you of our policies regarding the collection, use, and disclosure of personal data when you use our service and the choices you have associated with that data.

2. Information Collection and Use

We collect several different types of information for various purposes to provide and improve our Service.

Types of Data Collected:

  • Personal Data: Name, email address, phone number, profile information
  • Location Data: GPS coordinates for service search (with permission)
  • Usage Data: Pages visited, time spent, interactions with the platform
  • Financial Data: Banking information (encrypted), M-Pesa details
  • Device Data: Device type, operating system, browser information

3. Use of Data

FundiWako uses the collected data for various purposes:

  • To provide and maintain our Service
  • To notify you about changes to our Service
  • To allow you to participate in interactive features
  • To provide customer support
  • To gather analysis or valuable information to improve our Service
  • To monitor the usage of our Service
  • To detect, prevent and address technical issues and fraud

4. Security of Data

The security of your data is important to us but remember that no method of transmission over the Internet or method of electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your Personal Data, we cannot guarantee its absolute security.

Data Protection Measures:

  • AES-256 encryption for sensitive financial data
  • HTTPS/SSL encryption for all data in transit
  • Password hashing using bcrypt
  • Rate limiting on authentication endpoints
  • Regular security audits and monitoring
  • Comprehensive audit logging of all administrative actions

5. Retention of Data

FundiWako will retain your Personal Data only for as long as necessary for the purposes set out in this Privacy Policy. We will retain and use your Personal Data to the extent necessary to comply with our legal obligations.

6. Your Rights

You have the right to:

  • Access your personal data
  • Correct inaccurate or incomplete data
  • Request deletion of your data
  • Object to processing of your data
  • Request restriction of processing
  • Data portability
  • Withdraw consent at any time

7. Cookies

We use cookies to store session information and enhance your user experience. You can configure your browser to refuse cookies, but this may limit functionality on our platform.

8. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page.

9. Contact Us

If you have any questions about this Privacy Policy, please contact us at:

Email: privacy@fundiwako.com
Address: FundiWako Support, Kenya